← Back to Aldren Cue
Legal & Privacy Boundary

Privacy Policy

Last updated: October 29, 2026 · Effective Date: October 29, 2026

1. Operating Entity & Executive Commitment

This Privacy Policy applies to the software application, desktop companion, and cloud services operated under the brand Aldren Cue, owned and operated by Samtal Software Private Limited ("Company", "we", "us", or "our").

Privacy is the architectural foundation of our product. We operate under a strict Zero Cloud Audio commitment: live audio captured during your meetings is processed locally on your personal device, is never uploaded to remote servers, is never stored on external disks, and is never used to train generalized artificial intelligence models.

2. Local Processing & Screen Privacy Protections

✓ 100% Local On-Device Processing

Real-time speech recognition runs natively on your local hardware. Audio inputs and application feeds stay strictly in temporary volatile device memory during active sessions and are discarded immediately after processing.

  • Zero Audio Recording: Raw audio feeds are never recorded or saved to remote databases.
  • No External Bot Participants: Aldren Cue operates purely on-device and never sends automated recording bots or external attendees into your meetings.
  • Screen Share Privacy: Includes display stealth protections that automatically prevent the teleprompter window from being captured or visible during live video conferences and screen sharing.
● 3. Google API Services User Data Policy & Limited Use Disclosure

Aldren Cue integrates Google OAuth 2.0 strictly to provide secure, 1-click user authentication and identity verification.

A. Data Accessed via Google:

When you authenticate via Google Sign-In, we request access only to your basic Google profile information: your name, email address, and unique account ID (basic authentication scopes). We do not request or access any private Google Workspace data, files, emails, calendars, or contacts.

B. How We Use Google Data:

We use your Google profile information solely to create and authenticate your Aldren Cue account, link your authorized desktop client, and deliver your subscription entitlements.

C. Sharing & Transfer Restrictions:

We do not sell, rent, trade, or transfer your Google user data to advertisers, data brokers, or third parties. We share data only with core infrastructure providers strictly necessary to deliver the service, all bound by rigorous confidentiality agreements.

D. No AI/ML Model Training:

Google user data is not used to develop, create, train, or fine-tune generalized artificial intelligence (AI) or machine learning (ML) models.

Aldren Cue's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
E. Revoking Google Access:

You can revoke Aldren Cue's access to your Google account at any time via your Google Account Security Permissions.

4. Other Information We Collect

We collect minimal information necessary to deliver and authenticate the service:

  • Account Credentials: Email address and profile name when you sign in, along with an internal unique account identifier.
  • Subscription Records: Mandate reference tokens and payment statuses processed via our authorized payment partner, Cashfree Payments India Private Limited. Samtal Software Private Limited never receives, stores, or handles credit card numbers, CVVs, or payment PINs.
  • Explicit Query Text: Relevant text snippets from your conversation turns or uploaded notes that you explicitly trigger to receive assistance.
  • Operational Diagnostics: Anonymous client versions and crash telemetry to ensure software reliability and prevent unauthorized abuse.

5. Security & Data Encryption

All network transmissions between your client and our services use modern cryptographic protocols (TLS 1.3) with Perfect Forward Secrecy. Data at rest is protected using industry-standard AES-256 encryption. We enforce multi-tenant isolation ensuring your data remains strictly inaccessible to any other user.

6. Data Retention & User Control (GDPR & DPDP Act 2023)

You retain sole ownership and control over all notes, uploaded materials, and session data:

  • Granular Deletion: You can permanently delete any call session or document at any time directly through the interface.
  • Account Erasure: You have the right to request full account erasure under applicable data protection regulations. Upon request via Settings or email, all personal account data, logs, and linked client associations are permanently purged within 30 days.

7. Cookies & Aggregate Analytics

We use strictly necessary first-party cookies to manage secure login sessions. For performance monitoring, we utilize privacy-focused aggregate analytics that do not track users across external websites or build personal advertising profiles.

8. Grievance Redressal & Contact Details

In accordance with applicable digital personal data protection laws, the details of our Grievance Redressal Officer are provided below:

Samtal Software Private Limited
Legal Entity: Samtal Software Private Limited
Designation: Grievance & Data Protection Officer